Q: Are you trading company or manufacturer ?
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A: WL (mccb), WE (acb), and JIUCE (mcb) are brand names related to products, each made up of three different production lines. Among them, the parts factory and the finished product factory are different factories, and the product brand belongs to W9 Group. The factory owners are investors of W9 Group, so W9 Group is an integrated factory of industry and trade, as well as a joint-stock company. The main customers of the factory are the domestic market, so the original intention of W9's establishment was to have the right to independently export, and also to create a W9 group listed company in the next 10 years.
Q: How long is your delivery time?
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A: The normal delivery time for regular products is about 15 days. If it involves customized products for new customers, it is necessary to clarify the customer's technical specifications. For customers who have undergone full temperature rise testing, the delivery time will be extended by 20 working days.
Q: What is your terms of payment?
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A: 30% T/T in advance ,and the balance before shipment.
Q: Can you make customized products or packing?
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A: Yes.We can offer customized products and packing ways can be made according to customer's requirement.
Q: Can you offer mould making services?
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A: We have made many mould for different customers for years. We can offer DMC Thermosetting Compression moulding. Thermoplastic injection moulding、Metal stamping moulding.
Q: How about the guarantee period?
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A: If the damage is not caused by human factors, the warranty is 8 months. If there are other special requirements, the customer can raise them. We can negotiate it before place an order.
Q: What is your production capacity?
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A: We can produce 3000 thousand pcs per month.
Q: Can you provide the accessory base for manufactured goods?
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A: all the parts of our MCCB are produced by ourselves. We have a stamping workshop, spot welding workshop, pressing workshop, assembly workshop, automation workshop, we can manufacture Metal Stamping Moldings, DMC Moldings and Thermal Plastic Moldings.
Q: What tests do you have to confirm the quality of the arc chamber?
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A: We have a incoming inspection for the raw material and process inspection for the rivet and stamping. There is also final statistical audit which consisting the measurement of sizes, tensile test and coat examine.
Q: What are the countries you have exported to?
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A: Our company has an annual sales revenue of 250 million RMB and has always been engaged in ODM and OEM for domestic customers. Then, we have started doing foreign trade in early 2023.our domestic customers take our products and sell them to foreign customers, basically to Europe and the Middle East.
Q: Your products are really good, but we have seen the same circuit breakers on the market nearby and their prices are much cheaper than yours.
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A: First of all, I would like to emphasise that the price is definitely proportional to the quality. If you are a buyer, you must know that the materials and treatment processes used in our products are better than those of our peers, and the quality is recognised in the same industry. Our factory has a thermosetting workshop, thermoplastic workshop, welding workshop, hardware stamping workshop and assembly workshop, and the rate of self-made parts is as high as 80%. We have also built a new factory in Wuhu to guarantee the supply of parts for us, so that the parameters and various technical indicators such as mechanical life, Icu, Ics, etc. are very stable, and the match between parts is very high, and the service life of the finished product is also very long, which is They can be used in high-end industrial areas and hospitals, where the quality of the circuit breakers is very high. We also have our own technology patents and a very professional R&D team of 30-40 engineers to respond to the various needs of our customers, the development cycle of new products only takes 30-40 days, in the process, unconditionally provide you with technical expenses, we can greatly reduce the cost of communication and research and development costs. if particularly urgent, I can apply to my superiors to set up a customer line for you, specifically for you to assemble MCCB.
Q: How many turnover per year of your company for exporting?
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A: We started the exporting business from the beginning of 2023 year. Becos we have 7 years manufacturing mccb and provide odm/oem for our Chinese customer. last year our turnover is 250million RMB.